Cheesesteak restaurant
Haven't had Pepper Jax in a very long time since we don't have one by me. Came back for the holidays and wanted to have some. I like the new layout, but I do miss seeing the food being made in front of everyone. The sandwich was very delicious, fries were good. Had the chicken cheese steak.
Owner response
Thanks for sharing!
Food was pretty good, got our food out pretty quick after ordering. Dining room was somewhat clean, but floor was a little sticky. The air duct register above the front counter is pretty filthy, caked with dust/grease. Bathroom was again somewhat clean, but it did have a stench of urine. The water from the sink wouldn’t come out cold or warm, the water was steaming hot, and couldn’t get it to turn cooler no matter what direction I turned the faucet to. Burnt my hands while trying to wash the soap off. Wife said the sink in the women’s bathroom was the same. Should get that fixed before someone speaks to corporate or files a lawsuit for burns caused by the restaurant. We have nothing against Pepper Jax, but we probably won’t eat at this location again. Although the food was good, the dining experience could have been way better.
Owner response
Thanks for the feedback.
In this particular instance, I had ordered pepperjax to be delivered via door dash, so this is kind of a review of both.Unfortunately I happen to be in a rehab facility that was only five blocks from PepperJax.At any rate, I got it very quickly, and pepper jacks did a wonderful job for it was the absolutely perfect cheese steak.I also ordered a side of chips and salsa and again I got a bag of good full chips not all correct or anything like that and it was really really a great meal.I highly recommend PepperJax and in all fairness I'm going to say that if you need to have pepper jacks delivered, you can expect to have the same quality as if you had gone there to pick it up..
Owner response
Hi Jim- Thank you for sharing your experience with us!
Sushi restaurant
12411 W Center Rd Suite 101, Omaha, NE 68144, United States
Fast food restaurant
14548 W Center Rd, Omaha, NE 68144, United States