IHOP

Name: IHOP
Address: 8541 NW Prairie View Rd, Kansas City, Missouri, 64153, US
Telephone: (816) 605-1119
Rating: 4.50

Breakfast restaurant

Location: 8541 NW Prairie View Rd, Kansas City, MO 64153, United States
Located in: Zona Rosa Town Center
Phone: (816) 605-1119

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Coffee

Street View

Add Your Review

Reviews

Beautiful IHOP , i loved the location .
Staff was amazing and my food came out fast and hot .
Will definitely recommend to my friends and family

I liked the food 😋 it was good! The place is very nice and clean.
The waiting time for the food was not bad,keeping in mind this is the opening week and the staff are working hard to deliver a good customer service experience.
The staff make me feel welcome.
Thank you guys!

Very disappointing! I absolutely LOVE IHOP and was so happy to see that there was one being opened so close to me.
Well, my excitement quickly vanished today and I definitely will not be returning.
When we arrived, it empty with the exception of 2 other couples, we were quickly seated.
We began by ordering drinks, I ordered a mango lemonade spritzer and was told that they were out of lemonade but they could make it with sprite without the lemonade, I agreed and was then brought out a strawberry sprite, NO MANGO AT ALL.
I let it go and just enjoyed my strawberry sprite, no biggie.
Now to place our order..
waitress was not familiar with the menu so we had to keep correcting her when she was telling us that sides weren’t included.
As some of the food was being served to our table, the manager approaches the table and asked how I wanted my eggs, when I reminded him, he then informed me that there would be an extra charge… ok, never mind the eggs since most of our food is HERE now anyway! Needless to say, when the food finally did come out, it was cold, the bacon and hashbrowns were just overcooked and hard to chew but also cold! My biscuit came out missing key components that were supposed to be on it, the manager acknowledged that it was wrong but instead of bringing it from the kitchen fresh, he took mine from the table, back to the kitchen to “fix”!!! OMG.
Definitely UNSANITARY! Again, I was so disappointed being as though I visited many IHOP locations and this by far has been the worst in regards to service and taste!

Owner response

Hi Tanita, we are so sorry to hear this was your experience with IHOP.
This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.
Please copy and paste this link into your web browser so we can get just a little more info and we will have the Kansas City IHOP franchisee follow up with you: https://empli.fi/cs/ih81656156

Parking