Hamburger restaurant, Fast food restaurant, Restaurant
I think my expectations were too high. This is what I call "one" and done." I ate the chili cheese dog and some fries (too greasy) while I was there. I took pictures of my food at the restaurant. I tried to eat the mushroom and swiss burger for dinner, but the burger was dry, and something left an aftertaste in my mouth.I threw the burger and fries away. The customer service was good. Although I explained that I was using a Groupon $20 and dining alone, which was more than my burger meal so I asked to add a chili cheese hotdog.Well, he added a chili hmcheese hot dog meal and gave me two fries and two drinks.Remember, I'm dining alone, so I ended up paying over the $20 Groupon, which defeated the purpose of me saving money.
Update post 9-7-23.We've been to this location several times with no problem.Will NOT be back!! 0 stars for this location.Asked son to pick up order (through toast).Thinking process for pickup will be smooth...NOPE he only received partial order. We live 20 minutes away call several times, but there is no answer.We decided to go back to the store.Requested refund or remake order young lady stated couldn't refunded due to me ordering online.She then stated I'll just make items missing items. My response was no, you'll remake the whole order. Partial order I have now will be cold because it should have done it correct the first time it's an inconvenience for me to travel back here, she responsed to cowoker girl drop them 8 burgers with attitude.Made me feel as I was inconvenience of them but ya didn't get order right 1st time....I always add nice tip amounts and this is how I get treated, my time is just as valuable already running late for work and still fries and onion rings refried in old grease and still didn't correct burgers if they we're short on certain items for specialty burgers say something nothing was said at all just attitude.Disappointing experience this location waste of money and time!!! 3yrs ago, I rated 5 stars across the board.
The burgers were just Okay and fries were hot and room temp.The soda machine wasn't working, Brisk Tea was empty and the iced tea had an old/almost sour taste.We won't be back to this one.
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