Ho Sai Gai Restaurant

My recent visit to this restaurant in Chinatown yielded a mixed experience.
The food offered a blend of hits and misses.
We ordered fried dumplings, which while slightly overcooked and bulky, possessed a flavorful sauce that enhanced their taste.
We also got rice noodles with shrimp and chicken which was passable in taste, accompanied by generous portions.
Yet the starter soup was rather unpalatable. The Hunan chicken dish was satisfactory but left room for improvement.
On the brighter side, the shrimp fried rice was enjoyable, offering a decent flavor profile. Regrettably, the service fell short of expectations.
We were served water in unclean glasses, indicating a lapse in hygiene standards.
Moreover, the incident where the aged waiter accidentally spilled water while clearing our table was handled quite insensitively.
His dismissive attitude, making light of the situation without an apology, was disappointing. The restaurant itself seemed to lack proper cleanliness and hygiene, evident throughout the premises.
While some might find it reasonable for the price, the overall hygiene concerns and lackluster service make it unlikely for me to revisit anytime soon.

We had a lovely experience at this restaurant.
If you are looking for delicious vegan Chinese food, this is a great option! Not only do they have a full vegetarian section, but any of the vegetable Noodle or rice dishes they will make vegan.
We ordered the Mapo Tofu and Vegetable Chow Fun and it was absolutely delicious! The flavours were amazing and the portions were so big that we have enough to eat for breakfast tomorrow.
The photos I have are of half eaten food because the food smelled so good, I forgot to take photos before we got started. The atmosphere was also nice, there were beautiful decorations, the entire restaurant is small, with little space to maneuver around but that made is very cozy on a cold day, and the bathrooms were clean and well kept with supplies. The service was also fast and friendly. I highly recommend this restaurant, we'll definitely be back.

We have been to Chinatown thousands of times and always passed by this restaurant and never tried it before(wired).
It is definitely on our “to-do” list. We tried it tonight.
My husband ordered beef noodle, I had some food already so only ordered fried chicken. The server( maybe the owner), he is so nice.
The way he served made me feel like going to a friend’s house, not a restaurant! Lighted up my day! The noodle taste good, fried chicken was ok. We definitely will be back to try other food.