Sandwich shop, American restaurant
First time was great service with hot pastrami and provolone cheese with mustard. The second time was terrible service and they had no provolone cheese. I was also refused a refund and must now dispute with credit card.
Owner response
Hi Steven, thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our hot pastrami with mustard.We strive to offer unique and delicious options for our customers, and we're glad we hit the mark for you.We hope to see you again soon!
This place is amazing and needs to be on a main area of the airport.They bake bread fresh daily, have all different kinds, have grass fed meat, have vegitarian options, do lunch breakfast or dinner here and it works! Plus, the fresh cooked bread makes the whole part of the airport they're in smell delicious beyond belief. I wish this was in my hometown!
Owner response
Isabella, thank you so much for your glowing review! We're thrilled to hear that you enjoyed our fresh bread and diverse menu options.Your kind words mean the world to us, and we hope to welcome you back again soon.Safe travels!
This is the second time I have bought food here.Each time there was an issue with my purchase.This time I asked for a wrap and then the chips in my hand.Last time they said the flavored chips are $2.25 extra so I remembered this time to show the cashier what chips I wanted.I paid $17.00 for a wrap and chips.I picked up my wrap from the lady at the end and she yelled at me telling me I didn’t purchase flavored chips.I said I paid $17.00 for a wrap and these chips.She yelled back at the cashier and she said I didn’t.So she made me put them back unless I wanted to pay extra.I argued for a split second and realized she did not care so I tucked my tail and put them back.I know I paid for them.I showed the lady what chips I wanted from the beginning.So frustrating.They do not give receipts for proof.Maybe I’m just hangry
Owner response
Hi Lisa, thank you for sharing your feedback with us.We're sorry to hear about your experience and the issues you encountered with your purchase.We strive to provide excellent service and will address this situation with our team to prevent it from happening again in the future.currently I am out on vacation and i will be back until the 15th, if you will be in the around that time, feel free to come back and ask for the manager(Anicot) to make it up to you.once again, sorry.
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