Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
"After visiting Arby’s Fast Food Restaurant I found the experience to be average.While the food was decent and served relatively quickly, the overall cleanliness of the restaurant could have been better.Additionally, the staff seemed a bit disorganized, leading to some confusion with my order.However, the prices were fair, and the food tasted as expected for a fast food chain.With some improvements in cleanliness and organization, Arby’s could easily earn a higher rating."
Owner response
Thank you for bringing this to our attention.We will be sure to address with our restaurant team.
DO NOT EAT HERE or atleast check your bag before you go! Awful location.Attitude from both the drive through and inside counter staff.They canceled our online app orders and then were rude when asked about it. I went inside, ordered a 9 piece nugget and got only 5, TWICE.Employee rolled her eyes when I asked her to correct the mistake as well as for the sauces on the ticket.Then I get my second order's bag only to find that this one also had only 5 nuggets, no sauce, and missing a fry. Horrible customer service and an awful experience.I won't be coming back.Fix your staff.
This Arby's is a disaster. The last time I was here, there were employees outside screaming on the phone while they were 4 customers waiting to order.When everyone got off break, they were standing refusing to work because the drive-through cashier was crying, and they were giving her water..this time. They ran out of roast beef, and there was a 20 min wait ..how so you run out of toir main ingredient..avoid this place like the plague ..forget running on your lunch break
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
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