Hamburger restaurant, Chicken wings restaurant, Fast food restaurant, Gluten-free restaurant, Halal restaurant, Restaurant, Salad shop, Vegan restaurant, Vegetarian restaurant
Quite possibly the worst burger I’ve ever had.Pretty sure the patty was boiled.Super dry patty and bun crumbled with every bite.Wendy’s would have been a better choice for the money.Couldn’t understand a word the cashier said.Restaurant flow is super cramped.
Owner response
Hi Ajwildt, Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear that your recent dining experience with us fell short of your expectations, particularly regarding the food quality. Maintaining high-quality standards in our dishes is paramount to us, and we're deeply disappointed to learn that we failed to meet those standards during your visit.Please accept our sincere apologies for any inconvenience or disappointment this may have caused you. Your feedback is invaluable to us as it helps us identify areas for improvement.Rest assured, we're taking your comments seriously and will be reviewing our food preparation processes to ensure consistency and excellence in every dish we serve. We understand that a poor dining experience can be frustrating, and we would like to extend our invitation for you to give us another chance to exceed your expectations.We would love the opportunity to showcase the improvements we're making and provide you with the exceptional dining experience you deserve. Please feel free to reach out to us directly at brandon@fullcirclerestaurantgroup.com.Your satisfaction is our top priority, and we're committed to making things right for you.Hope to hear from you soon. Warm regards, Brandon GM
First time here and as soon as I came in was greeted very kindly.The menu is straightforward and easy to understand and I got a trio combo so many of the burgers looked good so it’s nice you can mix and match the mini ones.And the food looks exactly like it does in the pics and tastes wonderfully as well.The only thing I could complain about was the radio was cutting in and out but that’s a stretch.Not from around here but I’d gladly come back.
Owner response
Thank you for sharing your first-time experience with us Aaron! We're glad to know that the food lived up to expectations and tasted wonderful.Your feedback about the radio is noted, and we'll do our best to ensure a seamless experience next time.We're thrilled that you'd gladly come back, and we look forward to serving you again whenever you're in the area!
Bought burgers for the family online last night.The ordering site was a bit confusing and buggy.They put cheese on the wrong kid’s burger and one of them had a hair cooked into the patty.They also forgot to give us one of our fries.Sucks because my burger tasted good.Won’t be back until they fix their kitchen Edit: the GM reached out to fix things.Great service.Will update when I eat there again
Owner response
Hi, I am truly sorry to hear you had this experience with us.I would love to have the opportunity to make this right and to ensure that this doesn't happen again.Please email me at brandon@fullcirclerestaurantgroup.com. Thank you for letting us know about this issue, and I truly hope to hear from you soon. Brandon H. General Manager Thank you
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