Fast food restaurant, Hamburger restaurant
Food & drink
Vibe
Comfort food
Chicken fingers
Burger
Breakfast Sandwich
By owner
Street View
Menu 1
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Menu 5
Jennifer the general manager is probley one of the most hard working store manager I've ever laid my eyes on she bends over backwards to ensure her guests have fresh hot food and she gives the up most best customers service amaginable even when she is going 90-nothing she always is so polite and gives excellent service to each and everyone she out in lobby checking on us after we received our food asking if there anything else she can get for us the store is so clean and the bathrooms I will actually use because there so clean and the team she has are amazing as well! The food hott fresh and delicious! Thank you Jennifer and team for Everything u do!! Thanks for great breakfast and dinner won't go to any other locations!
Owner response
Kelsey, your review made our day! Thank you for telling us about your experience at our Springfield restaurant.We would like to personally connect with you, please copy and paste this link into your web browser: https://hardees.info/3QVNXU1?87983792 Have a HAPPY day!
The quality of the food is fine.However, the orders are rarely ever accurately filled.I'm really not sure of the reason for this, but somehow they find a way to forget something or ignore custom order requests such as, no tomato, or curly fries instead of regular fries.It's fast food, so what can you really expect huh?
Owner response
Hi Al, we're unhappy to hear that you were not pleased with your recent experience at our Springfield restaurant.So that we may better serve you, please share more information about your visit at the link below: https://hardees.info/3QVNXU1?81604401
My family and I come here every so often, but tonight just really ticked me off.It wasn't busy, and we were the second order in line (3 cars total), we ended up waiting 20 minutes for food that was supposed to be fresh, but when we got it, hubby got the wrong burger, I got the wrong drink, all of our fries were cold, and my daughter's chicken tenders were lukewarm at best.We didn't bother to call or anything because we were home by the time we could dig in (less than 5 minute drive).For $40 that was the saddest meal I've had, and there's no point in trying to fight it 😅
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