Golden Krust Caribbean Restaurant

On god..if I could give this zero stars I would.
This golden Krust right here.
I normally go every now and then, service is not always good or the food but I rock with it, but today this experience take the cake so I had to write a review.
I ordered a large red pea soup and two beef patty.
Mind you they’re not cheap.
I didn’t eat until I got home.
Soon as I open the soup I smell a strong burn scent.(which is absolutely unacceptable) I was so hungry and I felt really bad so I tried to put a little hot sauce to get rid of the smell.
It didn’t work anyways as I continued on still trying to rock with I kept eating burnt residue from like the bottom of the pot ., had not one piece of meat in it only, some big bones and some was burnt.
I had to throw it out.
This is unacceptable.
People work hard for their money and you guys are very expensive and we have to go through that.
never again!! I used to go there every now and then I’m not even going back there at all.
This is the worst experience ever.

Owner response

Planned a trip to one of these GK locations with my family and friends because we don't have it overseas.
For a place that is known for their patties, it was shocking to learn that they didn't have most available.
It was a real bummer that they didn't even have mac n cheese either. The girls feeling of need to put on an assertive attitude not only set off a bad experience but the fact that we simply asked for a Small Side of Rice & Peas with Jerk Gravy but instead gave us a Large Platter, just killed it for us. They're tactic of manipulating customers to upselling orders that we do not ask for is completely bogus. Save your sanity and go to chipotle across the street.
Everything is more worth the horrendous customer service as well as old and unavailable food any day!

Owner response

Worst chicken I ever ate.
I ordered thigh and leg left over chicken.
I couldn’t eat it cause it was also too dry and it looks like left over night chicken.
Wasted my money wasn’t worth it.
Employee there looks like there not happy with there job.
Never again

Owner response