Caribbean restaurant, Bakery, Chicken restaurant, Fast food restaurant, Jamaican restaurant, Lunch restaurant, Porridge restaurant
Golden Krust Caribbean Restaurant invites you to savor the vibrant flavors of the Caribbean in Brooklyn. Renowned for its comforting dishes like oxtail, jerk chicken, and delectable pastries, it's a go-to spot for lunch and dinner cravings. With friendly takeout options and a wheelchair-accessible entrance, it caters to all. Although customer service can be hit-or-miss, regulars return for the mouth-watering meals and the relaxed, casual atmosphere. Expect hearty portions that always satisfy at this beloved black-owned establishment!
Food & drink
By owner
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The cashier there has a nasty attitude.I walked in ordered a bread.In my mind I will be getting a soft bread.Feel the bread it kinda hard.I said to the cashier give me a fresher bread.She gave me one that’s wet.Unbeknown it’s a fridge they are actually in.Anyways I said to her this one is wet.Ready to throw down the next bread on the counter.A mean when people spending their money you have the right to choose.Come on.Nasty remarks.I noticed they always have an attitude.
Owner response
Hello Patrica, I'm truly sorry to hear about your experience.Providing exceptional service is a priority for us, and it's disheartening to learn about the difficulties you faced with our cashier.Your feedback helps us improve, and we'll address this issue internally to ensure better service for our valued customers.We appreciate you bringing this to our attention and hope for the opportunity to make things right in the future.
Every time I come here wich is offten, the yellow girl in the front has the worst attitude ever.I come because my manager at my job loves Golden crust so I always bring him food.But this girl has me second guessing on returning to this location.The lady before her was so nice & welcoming.Not her though I tried to let it slide a few times but this time I had to say something.Poor energy & service.
Owner response
Hi Jazmine, Thank you for bringing your experience to our attention, we are sorry to hear that you have encountered poor energy and service from our staff member.We strive to provide friendly customer service and it is concerning to learn when these interactions are not achieved. We appreciate your candid feedback and your outlook on returning and we would like to invite you back and assure you that we can do better.We do hope to show that our customer service is friendly, attentive, and any other positive adjective.
On February 4 2022 we do Bread deliveries to CTown Supermarket & neighborhood's location told me to try food at nearby Golden Krust.As usually i got oxtail, rice & pase, plantains & cabbage $18, I wish though nice lady would add more gravy on top of rice like i asked her but it's ok, still tasty.Overall food was freshly made, taste GREAT, HOT & DELICIOUS 👌!!! Well cooked dish, meat falling off the bone, we like it.👍 Listen we were HUNGRY, we work hard just like you guys from early morning hours, woke up 04:30 a.m.it's second day in a row raining & cold outside so no complaints regarding of customer's service.My focus is food TASTE and absolutely not if anyone gave me a smile & kiss greeting with hello.Cashier was friendly, that's good enough. THANKS A LOT TO EVERYONE at this establishment, ENJOYED OUR FOOD, keep up good work ! Loved everything ! ❤
Owner response
Mila, we enjoyed reading your review, many thanks! We’re happy to hear that you enjoyed the tasty food along with your visit with us.We look forward to serving you again soon.
Jamaican restaurant
1863 Pitkin Ave, Brooklyn, NY 11212, United States
Caribbean restaurant
233 Livonia Ave, Brooklyn, NY 11212, United States