Domino's Pizza

I ordered my food online 30 min before closing.
I go to pick up my food, just to arrive and told that they cancelled my order.
The man yell at me repeatedly after I ask him why they canceled my order and was told by him that they called my phone several times but was unable to reach me.
He lied because I was directly in front of the store and showed him my call history showing no missed call from dominos.
They lied and canceled my order to be able to leave before closing time.

I ordered 2 medium sized pizza from here around 5:30pm and received at 7:28pm a whole 2 hours wait… when we got the pizza the delivery driver handed to me in a plastic bag instead of taking out the warmer bag, which means the whole time he had the pizza it was in a plastic bag.
We got the pizza and both pizza were cold and soggy and the boxes were wet.
Me and my friends were really hungry that’s why we ordered dominos, never knew we would have such terrible services.

Delivery was 3 hours late, and once it arrived the driver dropped both pizzas on the ground, and promised a refund. No refund ever came. I have called the store every day since then, they don't answer, no matter how long I wait on hold.
I reach out to corporate and they point me back to the franchise. 30$ down the drain. Waited all night (from 9-12:30) for two pizzas I didn't even get to eat.
Never gave me a refund. See pics below, of the pizzas I was supposed to get.