Fast food restaurant, American restaurant, Caterer, Fried chicken takeaway, Takeout restaurant
There was the sweetest old man at the register that went above and beyond.I like to be greeted when we walk in and first impression honestly was upsetting we came in and employees just looked with attitude and looked away. I said hello and no one responded.The old man however spoke to my family with pure kindness complimented us on our kids.I do want to add that since someone was using the women's restroom I had to take my kids into the men's and the soap dispenser was placed way to high to reach seriously had to reach up on your toes just to use it.Overall This place was very clean and the food was delicious.
Owner response
Hi Billie, thank you for dining with us and for the wonderful review.We hope to see you back soon!
The service here is excellent.I went there tonight with my kids and my baby promptly dumped all of his water on himself and the floor.The employees were so kind and cleaned it up for us.Also the food was amazing! It was definitely the best chicken tenders I’ve ever had.We will definitely come here again (although we might just get takeout so my baby doesn’t make a huge mess again).
Owner response
Thank you so much for stopping by, Kim.We are thrilled to hear you had a good experience dining with us! We look forward to seeing you again :)
I asked team members to make food fresh they lied and said it was made fresh. I told them I would be back through if it wasn’t , they decided to make food fresh.They made me wait 30 minutes.I called at 7:05 to check on food .As I sit in my car I watch as the man answered the phone he tells me he would check,doesn’t hungs the phone up instantly and continues to check out other customers.I called asked for the a manger they hung up the phone.I called again the phone gets on the phone tells me to get a refund he needs my card.I tell him I gave you the ticket number he says that’s not how it works.He then proceeded to say can we make this quick I have other customers to proceed to .I told him I am a customer you will handle me as such .He hangs up In my face.
Owner response
Raven, we're disappointed to hear you did not have the Golden experience we want for our guests.We would love the opportunity to make this right, please fill out our comment form so we can learn more about your visit: https://goldenchick.com/contact/ Thank you!
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