Restaurant, Asian restaurant, Bar & grill, Chinese restaurant, Pan-Asian restaurant, South Asian restaurant, Vegan restaurant, Vegetarian restaurant
Our first time trying any Genghis Grill.My wife and I were here for the car show outside the parking garage, how cool was that! It was like Tokyo drift.Awesome cars and models.The food came out fairly quickly and the orange chicken was tasty.
Owner response
Thank you for taking the time to leave us your feedback.We hope that we are able to provide you a 5-star experience during your next visit.We look forward to serving you again soon.
The moment I walked in there was a strong odor of dirty wet rag.I wanted to give the place a try, so I ignored it. Waiter was not great.I was with the family and we mentioned it was our first time; waiter did a terrible job at explaining how it worked, mentioned something about tickets we needed.She then came back about 15 min later with some receipts and told us we would need them when our food was made.Confused we walked towards the food station, I had to ask the random guy in the back how it worked.There were limited ingredients, brocoli only had stems and not actual flower (at all).The food was not good.I had noodles and I could almost count the number of noodles in my plate.I have no idea why this place has a 4.0 rating.
Owner response
Hi Sary, at Genghis Grill we want to make sure that you always have a great experience, and I apologize that we fell short this time.If you’d like to talk more, please feel free to reach out to us at guestrelations@craveworthybrands.com.We would love the opportunity to talk this through with you to make it right!
Both bowls were almost completely burnt. We had the food delivered so no way to ask for an new bowl. I tried 3 times To call the restaurant and no one answers!
Owner response
Hello Melissa, at Genghis Grill we want to make sure that you always have a great experience, and I apologize that we fell short this time.If you’d like to talk more, please feel free to reach out to us at guestrelations@craveworthybrands.com.
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