Genghis Grill

Name: Genghis Grill
Address: 1903 N Loop 1604 E Suite 1106, San Antonio, Texas, 78232, US
Telephone: (210) 496-5426
Price range: $$
Rating: 3.90

Restaurant, Asian restaurant, Bar & grill, Chinese restaurant, Pan-Asian restaurant, South Asian restaurant, Vegan restaurant, Vegetarian restaurant

Location: 1903 N Loop 1604 E Suite 1106, San Antonio, TX 78232, United States
Phone: (210) 496-5426
Price: $$

Opening hours

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-10 pm
Saturday: 11 am-10 pm

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Reviews

Went for the first time today to get a small fried rice bowl to go.
Waited 15-20 minutes and this is what I got.
Food didn't have much flavor or rice.
Onions still had paper skin on them ( bad prep).
You could see the bottom of the bowl.
One of the host staff was really nice the other seemed in a bad mood.
Not sure I will be back but I may try again as a dine in customer.

Owner response

Hello RJ, at Genghis Grill we want to make sure that you always have a great experience, and I apologize that we fell short this time.
If you’d like to talk more, please feel free to reach out to us at guestrelations@craveworthybrands.com.
We would love the opportunity to talk this through with you

Ordered food via doordash on 3/26.
Our order was kimchi friend rice, general tso chicken, and a kids mac and cheese.
We were informed that the establishment didn’t have any more Mac and cheese.
They did send a second general tso, which I appreciate having a substitute.
I was not going to write a bad review on the lack on Mac and cheese since they compensated for that but then I received my order and had another problem.
The kimchi friend rice I received was white rice with kimchi on the side.
There was no fried rice, which is the name of the dish, and there was no fried egg.
The portion size was small for 13.00.
Even though the entire dish was basically wrong, because we still received the item we only received a $5 refund.
I can also not 100% say that the general tso was correct because the menu states it’s supposed to be fried chicken and it definitely was not.
Once again the portion size was also small for the price.
Whoever prepared this dish tonight needs to be looked into because it was evident they didn’t care about what they were cooking.
Needless to say I’m entirely disappointed and did not touch the “fried rice”. The pictures attached are exactly as we received the food.
Did not touch or eat in the container.

Owner response

Hello Corey, at Genghis Grill we want to make sure that you always have a great experience, and I apologize that we fell short this time.
If you’d like to talk more, please feel free to reach out to us at guestrelations@craveworthybrands.com.

This Stone Oak location of a popular chain restaurant had the typical create your own bowl delicious stir fry but offers pre-select bowl options as well as a small but tasty choice of entrees and desserts.

Owner response

Thank you for taking the time to leave us a 5-star review.
We hope to serve you again soon.