Full House Chinese Restaurant

I used to eat here several years ago when I worked up the street and haven't been back since I left.....wanted asian food so thought I'd stop by there got my order to go....
I am not a picky eater....
It smelled great.....got home ...
looked good too....
Well, the egg rolls were so cold inside, they were crunchy on the outside but very cold on the inside and soggy.....
couldn't eat them....i got 3, so, money wasted today i couldn't go back cuz they closed at 3pm ....
took a big bite unfortunately had to spit it back out which is gross....
so disappointed.....
the chicken in the moo goo gai pan seems like it might have been pre-boiled and added to a slurry broth....
the flavor was okay...but didn't like the texture of the chicken....rubbery.....more sad is the fried rice was undercooked....the rice was hard....rice should not be hard cant digest well..........
i ate the snow peas but the carrots were so soggy squishy.....
the hot and sour soup tasted good but unfortunately it wasn't hot it was barely lukewarm and I don't live that far away so it couldn't have cooled off that much that quickly.....
very disappointed I was so looking forward to going back there again....
I'm afraid this is my last trip.
big sad face goes here

We ordered via Uber Eats 1) Sweet and Sour Chicken with Egg Drop soup and Cheese Rangoon, 2) Beef with Broccoli with Hot and Sour soup and Egg Roll, and 3) Lo Mein (Chicken). The food came promptly and was hot, tasty and savory.
It also came with plenty of condiments.
The only issue was the smaller portion size compared to other Chinese take out spots.

I placed a DoorDash order with Full House and received the wrong soup, and the egg roll was missing.
Just called twice and I got hung up on both times.
Tried calling a third time and call was ended almost immediately.
Really disappointed I’ve been ordering with them for a few years now and haven’t experienced anything like this before. Edited: Lovely.
I just found a long bone in the chicken.

Owner response