Frothy Monkey

I'm surprised by the wavering reviews here, but I've visited a few times for breakfast/brunch and the experience has always been great.
Servers were personable and accommodating to small adjustments to menu items, the food was fresh and well-prepared and presented, and the atmosphere was always clean, welcoming and pretty active.
Based on those past experiences, this location is definitely in the rotation.

Owner response

"Did you pay up front?" Uhhhh.
We were eating our croissant and had our to-go coffees in hand already so not sure why the server asked that question. A different employee had asked us a few minutes earlier if we needed something as we sat on the counter.
Told her that we were waiting on our croissant as we'd been sitting there for a second.
She asked us if we wanted it heated which seemed strange as we had asked for that when we paid for it.
Makes me wonder about the communication that goes on. Which brings me to my next two points: 1.
When we came in, we had a good impression as the place was nice and clean.
However, it took forever for someone to take our order, even though there was someone there making coffee.
Employees would walk by, see us there but not a "we'll be right with you" or other employees staying amongst themselves, "someone upfront!" 2.
That should've been the first red flag.
As we waited for some to take our order and after they finally took our order, we waited for our croissant as we drank our coffee, we noticed none of the employees looked happy, they all looked stressed.
I mean, noone smiled and everyone in a hurry and quiet.
Talk about bad vibes. Onto the food and drinks.
Croissant was ok.
Not flaky, but very elasticky, probably caused they nuked it instead of putting it in the over.
Coffee drinks, the plume and Havana were super tasty but my cortado was ok. Probably the least enjoyable experience I've had at a coffee shop.

15 minutes for a takeout coffee.
40 minutes to get a table.
20 minutes to place an order - and then asked three times if we’d like to order.
Eggs that weren’t cooked.
Eggs that were cold.
Bacon side $2 per piece.
1 hour and 40 minutes to get a brunch that, at least, meant I didn’t over eat.
Hmmm, how stars should I give?