Sandwich shop, Caterer
-Food was fantastic, but it took 25minutes for 2 sandwiches.Nobody was in line ahead of me, but it took 25minutes!? They prioritized online orders and made us wait far too long. -They also didn’t have all the ingredients to make my sandwich, so it was missing bell peppers.Really disappointed! -I came for the “first name start with” deal, and this location restricts the sandwich options that they allow for the deal to apply despite no indications on the marketing.
Owner response
We want our guests to feel welcome no matter the time, so the fact that you felt anything short of that is beyond disappointing, Jennifer.We value your business and feedback, please contact us at www.firehousesubs.com/support when convenient for you. Anna/Guest Services
Slow.I've been here several times now and every time it's super slow.For some reason they prioritize the online orders over people in the store.So if you want to go eat a sandwich, prepare to wait.
Owner response
We strive to offer our guests hearty and flavorful food when they visit us and the visit you described truly disappoints us.Bill, we take our guest's experiences seriously and would like you to provide us a bit more information at www.firehousesubs.com/support and thank you for taking the time to share your feedback.We hope you'll offer us another chance to prove we can do better! Anna/Guest Services
Love the food and the folks behind the counter.They're always so friendly.One suggestion.Increase time for online orders around lunch time from 15 to 25.
Owner response
Thank you, Linda, for visiting and sharing this awesome feedback with us.We're glad to hear you think our selection of subs is so great.We hope you’ll visit us again soon for another heartfelt experience! Anna/Guest Services
Chinese restaurant
4419 E Main St Ste 117, Mesa, AZ 85205, United States