Bar & grill, American restaurant, ATM, Chicken wings restaurant, Hamburger restaurant, Meal delivery, Pizza delivery, Pizza restaurant, Pizza takeaway, Restaurant
Food & drink
Vibe
Salad
Fish and chips
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Update The visit has improved service. Service is attentive promp.The garlic mashed potatoes are great with flecks of red potatoe skins.The Irish Pub burger is well seasoned. Prior review Ever since this fire house place was converted to a restaurant I wanted to go there.Now I had my chance. Atmosphere great, food good fresh vegetables on the burger.Burgers minimum seasoning, good flavor.The fries have perfect seasoning and salt levels. Negative server/bartender gave the check before the food is out! When ask asked if he expected payment before the food was delived, he said "people do i either way. Its last call at 9:45" This happened at 9:36. That would have made it one star.Then the food was delivered by the kitchen and we had to get our own silverware, S&P and ketchup.The bartender only returned to bring the check.Me dining partner asked why we had to get our own dinig accoutrements and he said he forgot.The industry standard used to be "treat the last customer the same as your first." I get it we were close the last call.But the gentleman next to us received his bill after we did.And ours was the second time, way to rush a first time customer. The experience could be way better.Maybe they make so much in wages, tips aren't needed any longer.
Owner response
Hi Thomas, this is Pat the owner of Firehouse Grill.Thanks for taking the time to visit us and also provide feedback on your visit.I am sorry about what happened on the service.This is totally unacceptable and not our norm.I have shared the feedback with the staff.I take your thoughts seriously and appreciate you letting us know about this.I would like to provide with you a complimentary gift certificate to use on a future visit.I can either leave that for pick up or mail to you, just let me know which you would prefer.To send a private message to me, you can reach me at pat@station2evanston.com Regards, Pat
Good burgers.I especially like their Fish and Chips.I can tell that it's beer-battered.Tastes so good.Their staff were attentive and friendly. My only suggestion is for the kitchen to learn how to pack fried items for carryout orders so they don't turn soggy.Rather than immediately putting fried items in the carryout container, let them sit out for a little bit before packing them.Alternatively, perhaps the restaurant could look into using ventilated containers for fried items or simply cut holes in the containers.If Firehouse Grill can do this right, the experience would be perfect.
Food was good service was very friendly.Just the music was playing was a little bit annoying sound like video games music lol.