Famous Dave's Bar-B-Que (To Go Only)

Please update Google Maps that stated this location is inside of Johnny Carino's.
I called several times to verify the address, and no one answered the phone.
It took us more time to find the location; upon going into Carinos, there was no staff at the front desk.
I had to wait until someone finally came, and she had an attitude. The food! Terrible! The brisket is salty with no smoke flavor and dry.
The cornbread was cold, and the Mac and Cheese was the worst I've ever had; this is not how Famous Dave cooks their Mac and Cheese.
CORN DOES NOT BELONG IN MAC AND CHEESE!!!! Do not eat here! I've eaten Famous Dave's in Louisville, KY, and it's ten times better. Very disappointed!!

Ordered through door dash and delivery service was great.
Food was a no, and ordering from there is partially my fault because I didn’t read the reviews first.
Famous burger did not come with bacon, lettuce, tomato as stated and brisket tastes boiled.
I hope y’all read the other reviews and take heed.
Do not waste your hard earned money on this food.

Ordered a rib & meat plate and a 3 meat plate online from the Famous Dave’s website for a future pickup time of 5:30PM.
That was my first mistake! The food was cold and not made for the set pick up time.
It seemed to have been made at the order time instead of the actual future pickup time.
When I asked if the food had been waiting their a long time, the staff member, said it had just been brought out which was NOT the case at all.
The receipt on the food was prepared at the order time which was over 1.5 hours prior to pick up! Again this was for a FUTURE order, which was not made to order.
I checked the food right in front of the staff member to be sure.
The fries were soggy & cold.
The salad was at room temperature at best & the croutons were soggy mush! The meat was no where near warm at all! The meat was all mixed together & not in separate containers as ordered with it’s appropriate sides.
The cornbread was clearly a day old and hard as a rock! This is the last time that I’d order from here.
The only reason I had placed a future order was because I thought due to Friday night traffic & shortage in staff that I wanted to be mindful of all that.
In the end for the amount of money I spent the food was nothing close to what a Famous Dave’s prides itself for.

Owner response