Freebirds World Burrito

Name: Freebirds World Burrito
Address: 1100 Center Ridge Dr Blgd 3 Ste. 380, Austin, Texas, 78753, US
Telephone: (512) 251-9701
Price range: $
Rating: 4.10

Mexican restaurant, Burrito restaurant, Caterer, Taco restaurant, Tex-Mex restaurant

Location: 1100 Center Ridge Dr Blgd 3 Ste. 380, Austin, TX 78753, United States
Located in: Shops at Tech Ridge
Phone: (512) 251-9701
Price: $

Opening hours

Sunday: 10:30 am-9:30 pm
Monday: 10:30 am-9:30 pm
Tuesday: 10:30 am-9:30 pm
Wednesday: 10:30 am-9:30 pm
Thursday: 10:30 am-9:30 pm
Friday: 10:30 am-9:30 pm
Saturday: 10:30 am-9:30 pm

Delivery

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-9 pm
Saturday: 11 am-9 pm

Food & drink

Vibe

Burrito

By owner

Street View

Menus and Prices

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Reviews

Visited Freebirds to try some of their new menu items from the claims to fame options.
Overall, Freebirds seems to have a more spicy profile compared to other fast casual joints offer similar foods.
However, I’m pretty disappointed in the flavors, they just don’t stand out within the burrito/bowl.
The queso and chips are decent.
The guacamole is definitely missing some flavor as well.

Owner response

Hello Karen, Here at Freebirds, we pride ourselves on offering It’s Your World Service! We sincerely apologize for your recent experience.
We know we can’t undo what happened, but we’d love another chance to get it right.
We’d love to discuss your experience with you in the hopes of inviting you back.
Please reach out to us at https://www.freebirds.com/contact-us Best, Guest Guru

Food is great! Just wish the employees weren’t so predatory on upselling the menu items, I’ve notice they will barely put anything in your bowl just to ask you if you want another scoop, which they don’t tell you will cost extra.
I understand you have metrics to meet but it looks really desperate and makes me consider not coming to this location.

Owner response

Hello J, Here at Freebirds, we pride ourselves on offering It’s Your World Service! We sincerely apologize for your recent experience.
We know we can’t undo what happened, but we’d love another chance to get it right.
We’d love to discuss your experience with you in the hopes of inviting you back.
Please reach out to us at https://www.freebirds.com/contact-us Best, Guest Guru

If you're going to have a promo that you know is going to draw long lines of customers and you don't limit the amount one can order from that promo, then you better make sure that you have enough people on hand to get orders out quickly and efficiently.
Your $6 monster burrito promo was a success for you, but for those of us who ordered online and had outrageous wait times is unexcusable! I personally had to wait over an hour after placing my orders, only to be told that I'd have to wait an additional 15 minutes (ended up being 25 minutes) before I finally received my food.
Though you gave the lot of us a free chips and queso card, I'd rather have not had to wait at all.
Perhaps extra staffing on these promo days would solve this issue.
That, and don't treat those of us that order online like we're second rate customers, choosing to wait on those that come inside to order.
Logically, an order should be handled on a 1st come 1st served basis, regardless of if it's inside or not.
Your burritos aren't that good.
There are plenty of other places that make good food that won't have us waiting.

Owner response

Hello EnterpriseATP, Here at Freebirds, we pride ourselves on offering It’s Your World Service! We sincerely apologize for your recent experience.
We know we can’t undo what happened, but we’d love another chance to get it right.
We’d love to discuss your experience with you in the hopes of inviting you back.
Please reach out to us at https://www.freebirds.com/contact-us Best, Guest Guru