Mexican restaurant, Fast food restaurant
Food & drink
Vibe
Burrito
Taco
Carne asada
Beef
Fajita
Menudo
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
For the price you’re charging for these tacos you’d expect the asada to be high quality meat but it’s not.The meat looks and taste like they boiled it.They can’t even distribute the onion and cilantro correctly.Service is also bad so I feel ripped off.If you’re having a bad day you shouldn’t take it out on the customer.Fix the attitude.You deserve no stars.
Well I went there to get my father a burrito and this is the third time I bought a burrito so I done bought a total of the last three burritos how do you have a burrito with no beans The first time I let it go the second time I let it go the third time I decided to give them a call and explain to them this didn't happen too many times You give me a burrito I specifically told the young lady that make sure it had beans and add rice how do you have a burrito with no beans so here's a picture of the burrito also I called them and complained about it they did not care The gentleman on the phone was rude secondly he told me that he was I had to bring the burrito back in order for me to get another burrito at this point my father is a elderly he had to eat and it was late already getting him dinner and then when you get dinner then somebody tell you to bring it back instead of you just giving me a credit for another time any other restaurant would give you a credit I have proof and I have a picture and I had my receipt and it still wasn't good enough so at this point I will never do business with them again I'm done.
Received the wrong order and it had mold in it as well absolutely disgusting and now the owner wants to say I photoshopped it 😂 rather thank taking responsibility for it so how’s that for customer service
Owner response
Hey Marty, please email me with your order number.Please and Thank you. Feedback@elburritoloco.com
Mexican restaurant
1508 Essington Rd unit 1&2, Joliet, IL 60435, United States