Bagel shop, Bakery, Breakfast restaurant, Cafe, Coffee shop
I normally enjoy Einstein Bros Bagels, but this time I wasn’t impressed.Maybe it’s because I am at the airport location, and not their regular brick and mortar location.Unlike the brick and mortar location, this breakfast bagel sandwich was dry and the eggs were not fresh.If I was to guess, everything was probably premade and heated up.For the cost of the sandwich, you would think someone was back in that kitchen really cooking.
Owner response
This is disappointing to hear, J.Every visit to Einstein Bros.Bagels should be consistent with great quality food, and it sounds like we're not always meeting this standard.We would love to learn more about your experience at our Denver store and see what we can do to make this right.Please reach out to us at https://www.einsteinbros.com/contact/ and include the details of your visit so we can follow up with you directly.If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this! Thank you, and we hope to see you again.
Green chili bagel w/ garden veggie cream cheese. Pros...even though long line they were fast Cons...bagel doesn't taste fresh.Little crispy on edges.And very dry. Minimal amount of cream cheese.Pretty disappointing
Owner response
We're glad you enjoyed your bagels, Amy.You should always expect speedy service alongside great quality products at Einstein Bros Bagels.We would love to learn more about your experience, please reach out to us at https://www.einsteinbros.com/contact/ so we can follow up with you.Please include the details of your visit.
asked for a large caramel latte and a blt and i was given a cold brew and an egg sandwich.i cannot eat eggs and am at the airport so had to rush back across to get the correct thing so i could eat.once i get the replacement it has nothing on it besides bacon lettuce and tomato.no mayo no spread nothing.i was charged near 20$ for this and its rediculous you cant get that simple of an order right
Owner response
We're sorry for the mix-up, Alissa! We want to make sure that we get your order correctly all the time.We are always improving and hope you check us out again for an even better experience!
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