Bagel shop, Bakery, Breakfast restaurant, Cafe, Coffee shop
Ordered the avocado bagel and the bagel was stale and there was literally no seasoning or anything on it…not even salt.It was literally just avocado and a plain bagel.This is the only option vegans have for food at Einstein but I’d recommend other places at the airport for vegan food since this place doesn’t care to offer any and the one thing they do have is such a bland ripoff.
Owner response
We appreciate your feedback, Heather.You should always expect the highest quality product at Einstein Bros.Bagels.We're always looking for ways to improve.Please reach out to us at https://www.einsteinbros.com/contact/ so we can learn more about your experience.Please include the details of your visit.If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!
Terminal A. i eat at Einstein’s in Reno nearly every day. waiting in line behind a very fussy customer the guy behind the 2nd register waited on two people who just walked up and purchased items. instead, say can I help whose next. while i saw he was now just standing there i asked if woukd take my order, was told no, to wait. i don’t mind waiting, but not after i saw him wait on two others who had not waited at all. My bagel was bone dry with hardly any cream cheese, which made the bagel even drier. Coffee was lukewarm to cool. I love my local Eiesteins . great bagels, great customer service!!! if today was my first experience I would never order any any Eiestein.. this was a non busy time, no excuse, just lazy and/or don’t care
Owner response
We hate to let down a fan, Jim.You should always expect out-of-the-oven fresh, tasty, well-prepared bagels at Einstein Bros.Bagels alongside getting excellent service from our team.We will share your feedback to our Denver team so we can improve.When you have a minute, please reach out to us at https://www.einsteinbros.com/contact/ with the details of your visit so we can follow up with you.If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!
$36 for a bagel and a coffee....McDonald's is only $20.Prices were $7 pre covid scam
Owner response
Hi, thanks for the feedback.We try to offer fresh bagels at great value to all of our customers.We understand how important these are, and we think we can help you out! Earn delicious rewards at https://rewards.einsteinbros.com/.We hope to see you again soon!
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