Coffee shop, Bagel shop, Bakery, Breakfast restaurant, Donut shop, Fast food restaurant, Takeout restaurant
I went inside to order and I left hating myself.The display case was full of gnats and flies and I felt icky...but I STILL bought 2 donuts.I told the employee "oh, there are a lot of flies in here" and she said "well they are mostly at the top" which is where I purchased from.Didn't matter, they were everywhere.It wasn't even good.Really do not recommend.Wish I had checked the reviews because this is an ongoing problem and the owner doesn't seem to care to address the problem.
I wish I had taken pictures but there were fruit flies all over the doughnuts.I was not greeted or addressed.The store was very nice and didn't seem unclean.I did not purchase anything because the flies had taken over the display case and I didn't want to get sick.
On the way to drop my daughter off at school we decided to go to Dunkin’ Donuts because the drive-through line was so backed up.We went inside.We ordered two breakfast sandwiches and one iced coffee.It took nearly 20 minutes to get these three items then when we got the items, both sandwiches were burnt, I went back inside and asked the young lady that took our order.If she would eat a sandwich she smiled nervously and embarrassed and said no.She asked if I wanted it remade I said, of course I looked back in the kitchen where the young lady was making the sandwich and she was giving attitude to everybody around her.I told her go ahead and make the other sandwich please she looked at me and glared, she then probably on purpose slowly made the sandwiches, which took another five minutes.At this point the manager had been standing there.The whole time finally decided to chime in I was raising my voice, but by no stretch the imagination was I yelling she told me to stop yelling.I told her that I’ve been customer service for 30 years , and it’s one thing to have an attitude about it is terrible service.She told me she would call the police which is classic talk for.I gotta get the customer out of this building again it’s one thing to have bad service but then when called out for that bad service to have an attitude problem, there was no apology.There was just blame for other employees not doing their job.The managers name is Sarah I did not get the name of the girl with the bad attitude.If you can avoid this Dunkin’ Donuts, and go to another one, I would suggest you do so
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