Dumpling & Noodle

I came here for a quick bite in between my studying (SAT prep).
I walked past this place a lot on my way to other restaurants so I decided to give it a try.
I’m pretty sure this is a family run restaurant (I thought it was pretty cool you don’t see a lot of them in bellevue).
I got the beef noodle soup which is one of my favorite dishes and it was amazing.
They prepared it in about 5-10 minutes.
The noodles were the right softness and the broth, while on the lighter side, was also amazing.
The beef had a lot of flavor and it was also cooked very well (not too chewy).
It was the perfect amount of spice: you could taste it, but it didn’t overwhelm the overall flavor.
Very good and would come back.

Owner response

Dumplings are the best 👌 I'm will be recommending! As well as cucumber salad 🥗 great testing 😋

Owner response

Food is decent; we have been here a couple times when hungry with kids.
This time we ordered takeout (1 order of 4 buns and a soy milk) and the services was TERRIBLE.
The guy at the front either doesn't understand how to do basic customer service or doesn't care.
I waited over 15 minutes before asking after my order.
The first time he started to say something and then all of a sudden stopped and walked away to serve someone else without saying anything to me, just walked away in the middle of a sentence.
I had to wait at the front for him to return and I finally got my question out again and he went to the back and maybe asked something and I heard them respond with "are they waiting? are they waiting" and he came back out and said "are you waiting?" Clearly I'm waiting; I've been waiting right at the bench at the front so it's not like he didn't know I was waiting.
I asked how long it would take and he walked right past me laughing and saying "I have no idea." This is when I started to get really frustrated because what kind of answer is that to a customer? I was upset and told him at this point most restaurants would have apologized and tried to figure out what the problem and try to solve it.
When I asked again what the issue was, he looked at my order and said very surprised, "oh you already paid?" This is super frustrating as I was the only one ordering takeout during this time and the restaurant was not that busy (no line, quite a number of empty tables, only 1-2 phone in orders to pick up at that time).
Very concerning he couldn't even remember that I had paid.
The cook came out and said the order would take 30 min even though I complained and said people who arrived after me already had their multiple orders of food.
I told them the guy never told me it would take so long for the order, and I said he didn't even apologize.
At which point the cook says to him to apologize and then he automatically smiles and apologies.
I don't think he even knew why he was apologizing.
If you really like the food here then just be aware you need to stay on top of the guy at the front and don't expect great service or communication if something goes wrong.
Won't be coming back unless we are desperate.