Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
The left is what I ordered the right is what I got.There is more chicken without sauce than with sauce.This is ridiculous! This restaurant is busy so orders are slow, I don’t mind waiting longer due to crowds but if I’m waiting at least make my food properly.
Owner response
Kristopher Love Thank you for taking the time to leave us your feedback.We apologize for not delivering the pizza to your expectations.Here at Mountain Island Domino's, we strive to provide our customers with the best experience possible, and we are truly sorry about your not-so-ideal experience.We would really appreciate it if you could contact us at the contact information provided below so we can sort this issue out.We value our customers' happiness and satisfaction above all else, so we would be happy to hear your concerns and find a solution that makes you happy! Thanks Kyle Director of Operations kyle@pattersonpizza.com *Please include what location you order from & the phone # you used when ordering.If you ordered online it would be helpful if you forwarded me your online order email confirmation.
My order was supposed to be ready within 30 minutes, but here we are an hour later, and I am just leaving the store.I even used curbside delivery, but they missed the deadline. I walked inside once to see what was going on, but the girl at the cash register looked at me and walked to the back without offering to help.I definitely will not be returning.
Owner response
R.K.Leach We are sorry to hear about your negative experience at our Mountain Island location.Our team strives to provide efficient and friendly service to all of our customers.However, it seems like we fell short during your visit.We want to make things right and understand your concerns.We kindly ask that you contact us at the information below so we can address your concerns and resolve the issue.We value your feedback and hope to have the opportunity to make it up to you.Thank you. Thanks Leah Area Director Leah@pattersonpizza.com When emailing me please copy our leadership team: Kyle@pattersonpizza.com JT@pattersonpizza.com *Please include what location you order from & the phone # you used when ordering.If you ordered online it would be helpful if you forwarded me your online order email confirmation.
do not waste your time here man.i ordered pizza for online delivery yesterday it went fine.i ordered it again today because i had people over and they said my address wasn’t in their area.i try to let it slide and just re-order in store, i get home to check the pizza and one of the pizzas were made incorrectly.unbelievable, they canceled my order after an hour and change of me waiting for it.i even went to show them the order from yesterday to show them i got pizza from there before and they didn’t want to see it.makes no sense.wasted my time
Owner response
Marquise Haddock Thank you for taking the time to share your experience.We are sorry to hear about the issues you encountered with your recent order.We strive to provide our customers with the best quality and service, and it is disappointing to hear that we fell short in your case.We would like the opportunity to make things right for you.Please contact me at my email below so we can address your concerns and resolve the issue.Your satisfaction is important to us and we hope to have the chance to regain your trust in the future.Thank you for bringing this to our attention. Thanks Kyle Director of Operations kyle@pattersonpizza.com *Please include what location you order from & the phone # you used when ordering.If you ordered online it would be helpful if you forwarded me your online order email confirmation.
Family restaurant
6116 Brookshire Blvd, Charlotte, NC 28216, United States
Pizza restaurant
9515 Riverbend Village Dr H2, Charlotte, NC 28216, United States
Soul food restaurant
3824 Corning Pl A, Charlotte, NC 28216, United States
Seafood restaurant
10224 Perimeter Pkwy, Charlotte, NC 28216, United States
Sandwich shop
9335 Center Lake Dr #130, Charlotte, NC 28216, United States
Restaurant
8142 Mt Holly-Huntersville Rd C, Charlotte, NC 28216, United States
Chicken wings restaurant
8325 Northlake Commons Blvd, Charlotte, NC 28216, United States
Restaurant
9739 Northlake Centre Pkwy J, Charlotte, NC 28216, United States