American restaurant, Caterer, Vegetarian restaurant
Food & drink
Vibe
By owner
Street View
Menu 1
They have the saltiest chicken ever! My carrots were burnt to a crisp! The watermelon does not look fresh, seems like it’s been sitting there all day.However, the rice taste fine.Never ordering from here again.
Is that a thing to burn the vegetables? I don’t know.I’m just asking.Maybe it’s a woke thingy.The side veggies are un-eatable.And it’s not the first time.I gave Diggin chain restaurants a second chance and I seriously don’t see what’s the hype about.I’m not paying for overpriced burnt vegetables.I wouldn’t give this to an animal.
Owner response
Sophia, we appreciate your feedback and will pass along to our team.We hope to have the chance to serve you again in the future.Best, DIG Guest Experience Team
To whom this may concern: Do not waste your money!!! The Hispanic Manager is extremely rude and unprofessional and needs to learn hospitality.Honestly felt like I was dealing with a disgruntled fast food employee.He is tarnishing the Dig Inn brand. I went to him stating that the sheet carrots tasted soapy.Instead of simply asking me to pick another side, he began talking down to me and saying that everyone said they taste fine.Not to mention that he dug his bare finger, no gloves into the tray to try one. Ive been to that location on a couple of occasions and prior to becoming manager, this person has always been extremely unpleasant.He doesn't greet customers and is very rude.Looks like he's there just to collect a paycheck and not be of service to customers. I also noticed that he was having a 30 minute conversation with a friend and also gave a fellow Hispanic guy a free piece of fish and filled his bowl to the point where it was overflowing. Guess you need to be a man and Hispanic to get good service. Not sure how Dig Inn wishes to present itself as a brand but I was seriously disgusted wity my dining experience.
Owner response
Eleonora, your feedback is important to us and we'd really like to learn more.We responded to your post on Yelp, so we hope one of these responses reaches you so we can learn more.Please reach out to us at contact@diginn.com so we can make it right.Best, DIG Guest Experience Team
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