Diamond Billiards Sports Bar & Grill

Okay so I’ve been going here for well over a year and even brought many friends and even parents to this place for the first time and i’ve always enjoyed it.
I understand the past 10 rule for 21 year olds and have always followed it to a tee.
I am a 18 year old and I come in with a friend and we play here often.
At 9:30 me and my friend get told we have to finish our game and leave by the “bouncer” even though we had 30 minutes.
He said since the waitlist was getting full and there kicking out under 21 early.
I told a waiter about it and than she got the guy back and he got super upset and threatened to ban for 3 months and said he has the right to refuse service to anyone for anything.
I later voiced my frustration to an operator there and told me it was an owner rule and they were a buisness.
Seems like there money past 10 is better than my money.
Always loved this place before and never had a bad experience but not sure if I will be back anymore.

Owner response

If you enjoy being surrounded by underage kids all night….
Seems like this place has become nothing more than a daycare.
Used to be a great place.
How does a pool hall that serves liquor allow minors in so late?

My mother in law recommended i go here for date night.
She ran the bar for a while and still goes all the time for drinks and even tournaments.
Upon walking in there was a light skinned girl with curly hair that just stared at us and said “uhhh? Do you need a table?” Like yeah? She asked if we were 21 and for an ID to hold and told us our table number.
She didn’t give us prices, tell us how it worked or anything.
After watching the other 3-4 tables being served and waiting 30 minutes for a server to help us i went to the bar and asked if we could have a server where the same girl told me i needed to come to the bar to order every time.
My girlfriend went to the bar and again asked if we can have a server where she rudely laughed and shakes her head as she followed her over.
At this point she had ruined our mood and we decided to leave.
When we returned our rack i asked her why everyone else was being serviced except us and she said she wasn’t a server and she was only a bartender and the other bartender was servicing them only because “she knew them” so i asked if that is what is required for customer service was to know the server/bartender and she laughed and told us to “have a good night”.
After talking to my mother in law she confirmed that every time she has been there (for years and recently as well) that she has always been served so now I’m trying to figure out if it had anything to do with our color smh.
Will not be back.

Owner response