Diner, American restaurant, Breakfast restaurant
Jessica was not helpful or receptive to our party's concerns with our food.We had hair on our bread, dessert came out first which melted as soon as we focused on food, eggs were super runny for over easy, and other food choices were undercooked.All which she fixed by taking off two drinks from our whole order for compensation
Owner response
Hi omirie! At Denny's, we strive to provide great customer service! We are so sorry you had this experience and will reach out to management.We hope you give us another shot to show your our 5 star service.Thanks for joining us at Denny's Phoenix! Please come again!
I'm big on customer service, team work, and atmosphere.Today 12/02, Jessica took care of us, absolutely wonderful, fast, efficient service! As I look around, I notice the team work from kitchen to tables, the entire morning staff were viking.Smiles, laughter, attentiveness the hustle.The good mornings, the the smiles, to the thank you. Thank you Dennys, this staff deserves 5 stars and more!!
Owner response
Christina, thank you for stopping by our Denny's location.It is impressive to see this team work together; at our Denny's we work really hard to provide the best experience for our guests.Thank you for sharing your experience, we hope to see you again soon.
Amazing! Our server was Anna H and she was the sweetest server ever! We came in at lunch time and they were short on staff but Anna and the other server were doing the absolute most to ensure everyone was getting what they needed and were happy.Our food came out within 15 minutes and tasted amazing.It was very hot and cooked just the way we wanted it.We did have a bit of a mix up with plates but it was resolved without any difficulty.Definitely recommend!
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