Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Never again. We run here often because it's down the road from us, so it's convenient. Tonight our 2 hamburgers were half hamburgers, my junior jumbo jack was disgusting (see photo as to how I got it), my husband got 2 fish that he couldn't eat because they were in pieces. One came dressed with tartar, lettuce and cheese, the other - nothing on it. Very disappointing!!
Owner response
Hi Cheryl, we're sorry to hear about this experience.You should always expect properly prepared food at Jack's.Please reach out to us at https://www.heyjackbox.com/.Thank you for your feedback.
The staff was really helpful with gluten questions and offered a paper copy of the nutritional facts on the food.I had a southwest side salad and French fries...hot and fresh! Great experience!
Owner response
We appreciate the review and hope to see you again soon!
Everytime I go here, they’re closed early (even though they’re open 24/7?) and I just tried to come here at 2:15 AM on Friday morning (just now) and they told me they can’t take any orders.Hands down worst customer service ever how are you not going to be open EVERYTIME I come here as a business that offers 24/7 service?? Shut this place down and make it something worth our while.
Owner response
Hi Jade, we're sorry for the inconvenience.Our hours of operation should always be clear and abided by.We'd like to look into this and get back to you.Can you reach out to us at https://www.heyjackbox.com/? We appreciate your feedback.
Restaurant
3212 E Cactus Rd, Phoenix, AZ 85032, United States
Traditional American restaurant
3202 E Greenway Rd, Phoenix, AZ 85032, United States
Italian restaurant
3004 E Bell Rd, Phoenix, AZ 85032, United States
Pizza restaurant
4669 E Cactus Rd, Phoenix, AZ 85032, United States
Mediterranean restaurant
4575 E Cactus Rd #140, Phoenix, AZ 85032, United States
Mexican restaurant
12631 N Tatum Blvd, Phoenix, AZ 85032, United States
Pizza restaurant
15620 N Tatum Blvd #100, Phoenix, AZ 85032, United States
Indian restaurant
3607 E Bell Rd #6, Phoenix, AZ 85032, United States