Diner, American restaurant, Breakfast restaurant
Food & drink
Vibe
banana pancake
Omelette
Pancake
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
The food was extremely delicious! Very soft and fluffy pancakes.*chef's kiss* The server seemed kind of rude.I'm not sure if she was simply having a bad day, but that is no reason to sigh at everything I said.
Owner response
Thank you for choosing Denny's in Aurora, Sahaj! We are thrilled to hear that you enjoyed our delicious and fluffy pancakes.We take pride in our food and it's great to know that it satisfied your taste buds.We look forward to serving you again soon.
Absolutely terrible management by Sara and experience here! I called the number Google gives you for this location and placed an order.The person who took my order asked if it would be curbside pickup and I said yes.She said my food would be available at 1:06.Got there right at that time and waited for 20 min a no one ever came out.Tried calling the number again but couldn’t figure out how to get to the establishment.Walked inside and the manager Sara was like “we don’t do curbside pick up, you need to press 2 to route to us” no apology what so ever.I said you guys need to reach out to your corporate office to get that fixed, she said I’ve tried emailing them the answer is pressing 2.How in the world is that the answer? How are future customers to know to do that and that you guys don’t have curbside even though that’s what’s offered? An apology would have been great as well.Asked her what her name is and she walked away from me.Another worker had to get her name for me.Get home to eat my nice cold meal just to realize I was missing a side that I paid for and was charged on the receipt.
Owner response
Thank you for bringing this matter to our attention, Nohemi.We apologize for any inconvenience you experienced with our curbside pickup process.Our team at Denny's in Aurora strives to provide excellent customer service, and we are disappointed to hear about your negative experience with our manager, Sara.Please email your name, phone number, location where you dined and a screenshot of this review to customercare@rremc.com so our General Manager at Denny's can contact you and offer to make amends.We value your feedback and hope to have the opportunity to make things right.Thank you for choosing Denny's.The Customer Care Team.
I have to say JOANA was ABSOLUTELY AMAZING! We came in to try the Strawberry Stuffed French Toast Slam & she gave us an AMAZING recommendation that was DELICIOUS! She was definitely personable, comical & a true delight to engage with! We will definitely be BACK for another GREAT EXPERIENCE! THANK YOU JOANA! People like yourself deserve THE GREATEST TIPS IN THE WORLD for going above & beyond like you do! #ThatsMyWord - Andre
Owner response
Thank you so much for your kind words, Andre! We are thrilled to hear that JOANA provided you with such an amazing dining experience.We pride ourselves on our exceptional staff who are always happy to make delicious recommendations.We're glad you enjoyed the Strawberry Stuffed French Toast Slam and we can't wait to have you back for another great experience.JOANA truly embodies what our restaurant is all about - delicious food, personable service, and a delightful atmosphere.Thanks again for your support and we hope to see you soon!
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