Del Taco

Whoever is managing this location should be fired along with their whole closing crew.
The manager is hiring the dumbest, most incompetent people and probably overworking them.
The manager is not ensuring that employees are properly trained, that fryer oil is replaced when necessary, or that the restaurant even stays open when it's supposed to be.
I usually go here late-night, often within an hour of closing.
I always order through the app.
A couple of times when I went to pick up my order they had closed early.
Apparently, the posted operating hours mean nothing.
The employees who have served me don't even try to pretend like they don't hate their jobs.
They don't bother to wipe down the cup before handing it to me if they spill soda or overfill the cup.
I don't think they know the meaning of the term customer service. The worst thing about this location though is the fries.
They are always overcooked, they're almost never fresh, and they are always orange because the oil is not changed out as often as it should be.
Why do I keep going back?

Owner response

So the short large and in charge I assume shift manager decided not to make an Uber eats order which was attempted to be picked up right at 12:58 AM.
She made me sit there for 10 minutes before coming up to the window a few feet away and yelling “We’re closed” Not even attempting to discuss the fact that I was there to pick up an order a customer paid for through the Uber Eats app that the store owner agree to take orders from.
I was there before 1 o’clock the order should’ve been ready and waiting.
Instead they choose not to make the order, so they could close early and waste my time along with Ubers money.
Quality.

Owner response

Love Del Taco, but this store not so much.
The people working this morning were so loud with their chit chatting.
More focused on their talking than customers.
Wet area on the floor in the dining room, nobody cleaning that up.
Only a couple of other customers so not busy .
One of the entry doors is broken and the other is hard to open.

Owner response