Dairy Queen Grill & Chill

Name: Dairy Queen Grill & Chill
Address: 11699 Dixie Hwy, Louisville, Kentucky, 40272, US
Telephone: (502) 995-5322
Price range: $
Rating: 3.60

Fast food restaurant, Ice cream shop

Location: 11699 Dixie Hwy, Louisville, KY 40272, United States
Phone: (502) 995-5322
Price: $

Drive through

Sunday: 7 am-10 pm
Monday: 7 am-10 pm
Tuesday: 7 am-10 pm
Wednesday: 7 am-10 pm
Thursday: 7 am-10 pm
Friday: 7 am-10 pm
Saturday: 7 am-10 pm

Food & drink

Vibe

Comfort food

By owner

Street View

Menus and Prices

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Reviews

Pulled to the drive thru speaker and waited several minutes without being greeted or asked to hold.
I just wanted to order ice cream.
Sassy man on second shift needs to go.
Pathetic customer service .
-a GM of another local restaurant

Owner response

We're sorry to hear you did not have a great experience with our team, Jacob.
We appreciate your feedback and are always listening to our customers.
We hope you give us another chance and visit us again.
- DQ Fan Relations Team

Ordered 2 blizzards online at 7:08 PM.
Got to resturaunt at 7:15.
Could not walk inside.
Doors were locked.
8 cars waiting at the drive thru.
Took 12 minutes to get to order speaker.
Told them I had a mobile order and was told to pull into a parking spot and they would bring it out.
4 minutes later someone brought it out.
Left resturaunt at 7:32 PM.
If I hadn't paid for it when I ordered I would not had waited.

Owner response

Hi Bob, we're sorry to hear we did not satisfy your cravings during your last visit.
We appreciate your feedback.
We hope you give us another chance and visit us again. - DQ Fan Relations Team

Every time I’m in the drive trough at night the girl who works the window likes to not hand you you’re whole order and cuts you off before you can even say anything .
Don’t try to ask her anything either major inconvenience

Owner response

We're sorry to hear you did not have a great experience with our team, Alexandra.
We appreciate your feedback and are always listening to our customers.
We hope you give us another chance and visit us again.
- DQ Fan Relations Team

Reservations