Cook Out

It was 12:00 and time for lunch.
Had to wait at least 3 minutes for someone from the back to come take our order.
A worker called an order number for a customer and then walked to the back and told another worker there were customers.
Front cashier would not stay at post.
Once all the customers’ orders were taken he would disappear.
A lady came in to order food and had to yell hello several times in order for someone to come take her order.
Bathrooms were less than clean.
I’ve seen worse at a gas station.
Towels on the floor, no toilet paper.
Tables in the dining area were sticky.
The guy who took our orders gave us the cups for our drinks and turned them upside-down on the counter where people touch and pay.
The bucket of mop water looked like concrete.
So gross.
We have stopped here before and this is the worst I have ever seen it.
Terrible service.
Wish they still had the show “Undercover Boss” and let the owner show up.

Owner response

I don't expect fast food to be perfect or fancy, but I don't expect it to be destroyed.
It was made like that.
It was in a box and had plenty of room.
Whoever made this smooshed it and then wrapped it up.
If you don't like your job get a different job.
That's ridiculous.

They never mess up an order! Other places...learn from them! The char grilled hot dogs are the chef's kiss.
Recommend the tray with 2 of them, a side of nuggets and the walking taco.
Thanks for staying open late.