Cook Out

Name: Cook Out
Address: 3930 Western Blvd, Raleigh, North Carolina, 27606, US
Telephone: (866) 547-0011
Price range: $
Rating: 4.30

Restaurant, American restaurant, Barbecue restaurant, Chicken restaurant, Fast food restaurant, Hamburger restaurant, Hot dog restaurant

Location: 3930 Western Blvd, Raleigh, NC 27606, United States
Phone: (866) 547-0011
Price: $

Opening hours

Sunday: 10:30 am-4 am
Monday: 10:30 am-4 am
Tuesday: 10:30 am-4 am
Wednesday: 10:30 am-4 am
Thursday: 10:30 am-4 am
Friday: 10:30 am-5 am
Saturday: 10:30 am-5 am

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Reviews

I would've loved to give this place a 5 star review, but the service is so genuinely terrible.
After 5 consecutive drive-through orders with my food order messed up, I started parking and walking up to the window, yet they still manage to mess up my order and I often have to go back up and correct them.
Even for spending less than $10, I feel like that's still too pricey due to the horrendous service.
I will also see the screen as the employees put my order in and nearly every single time I have to correct them, to no avail though as the other staff makes the incorrect items.
For such a great brand, this location seems to really slack on detail and the employees strike me as utterly apathetic.

Owner response

Hello, Thanks for visiting one of our locations recently.
We are sorry your experience was less than satisfying.
If you would like to speak about your experience further, please give us a call at 1-866-547-0011.
We would love to hear from you and make it up to you.
Sincerely, Cook Out Corporate

I asked for a plain cheeseburger and they gave me bread and meat.
In what world does a cheeseburger plain entitle NO CHEESE.
Every time I ask for extra Cajun seasoning on my fries they put maybe two sprinkles on them and still ring it up as more.
Not to mention my nuggets were stale and cold!

Owner response

I’m not mad I’m just disappointed I went to cookout at 2:03 am after getting off work with my buddy and I got a chicken tender cookout tray I got home.
It was about a 20 mins drive I live in cary.
And there was no tenders in my chicken strip tray 🥲🥲

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