Cicis Pizza

10/2023 Young lady ringing us up didn't know or care to know the game up front with a clock, and how a customer can win a free buffet by playing said game.
When asked about it, she didn't even know about it, and when she looked, she blew it off, saying they just put it there and didn't know and asked to take our order again.
We didn't press, though we should've.
She didn't want to be there, and it showed.
They're hiring, and they need better people up front for sure. Went at open'ish.
Everything was super fresh, and none of it had time to sit.
Even the salad stuff was on point.
Good food experience.
Props to back of the house peeps on the baked goods. They had just about EVERY kind of Sport and Motorsports that was going on, on every TV, which is about 6 or 7....
was pretty cool to see actually, they just didn't have sound for good reason.
Running a ROKU setup.
Nice. Management needs to explain changes that occur to pricing and promotions to their employees in a more timely manner. Was a bad start, but it ended well.
Room for improvement.
Customer service goes a long way.
3 stars.
I still recommend it.

Owner response

I have always loved Cicis pizza since I was a teenager and they opened in the early 90s.
They offer Military Discount, so that's a plus.
It's not the greatest pizza , but for a buffet, it's on point.
The disappointment today was the cleanliness of the place.
Someone had dropped a couple slices on the floor in front of the buffet, and several employees just walked around it.
Took the management to point it out to an employee, and even then he passed to buck to someone else.
Just kind of sad to see.
The food was good as always.
Just gotta clean it up a bit.

Owner response

Food is always good but this last time my 4 year old and I were just standing there for a very long time before we were charged.
There was two employees seeing me stand there the whole time while putting up a decal on the outside window.
Finally took it to myself to walk towards the buffet thing and another employee came out saying sorry but the other employee is Usually the one cashing out.
Other then standing there for I mean Quite a while it's great and neat.

Owner response