Church's Texas Chicken

I have been to this location several times as it is near.
For some reason, their lobby is never open to customers.
You will always have to use the drive through.
But be prepared to wait for 20 minutes if there's 2 or 3 cars in front of you.
Food is decent but wait time is terrible. Update; Customer service is a joke.
Staff gives attitude and looks impatient when there is issue with ordering.
When you order on line and show up to pick it up as scheduled, the food is never ready.
They will wait until you show up to start preparing your food.
We love their food and that's why we keep buying.
But they just don't seem to care regardless how many negative feedbacks they have received on Google.

Went here with my dad cause we had a craving for church’s, when we get there the lady at the drive through window had a slight attitude but nothing bad enough that warranted us ti say anything.
So we placed our order, my dad asked to add two peppers and we started to drive off, as we drive off we where half way through the drive through we heard the lady say the peppers where like 2 bucks each so my dad says slightly raised his voice because at this point we weren’t near the intercom so he wanted to make sure she heard him, no biggie, when we pulled up to the window the lady saw my dad a black and said “you didn’t have to yell” and started acting startled, then my dad was trying to explain to her why he raised his voice, as he did the lady kind of did this weird move where she stepped back as if she was taken back.
It was silly anyways my dad ended up driving away.
These women don’t need to work at fast food if they are going to be this sensitive.
Plus they didn’t have a single customer customer at their restaurant at all no one.
Now I know why.
Not to mention we the women working there looked very dirty and gross.

I went there today at 2:30 PM.
There were 4 cars In the drive-through, so I thought I’d go into the lobby in order, the doors were locked.
Nobody paid attention to me.
So I got back in line.
Still 4 Cars ahead of me.
It took 20 minutes for me to get to place my order, I’ve already looked online and saw what I wanted.
I asked the young lady why we couldn’t get into the lobby she said it’s not open, I said yes why she says they’re working on something.
OK it took another 20 minutes for me to get to the window.
She gave me a price and I said what did you charge me for my order she told me that 2 items were $4.59 and the other 1 was $2.69.
I said the 2 items for $4.59 on your page says $2.99, she said we don’t have anything for $2.99 and then when I showed her on their page on Google, she said oh we raised our prices, I said You have them posted at $2.99 so I should get them at that, Then she went to help somebody through the drive-through and a nice young lady was bringing my order and she said to her kind of rudely she hasn’t paid for them yet.
She came back to the window and said do you want it for the $4.59 I said I guess so but you should change your prices, The customer gets that price that is posted she just looked at me, And the young lady that was handing me my order shrugged her shoulders. So I got my order.
So I got in line at 2:30 PM and checked out at 3:16 PM.
Think that’s a little bit long wait in the drive-through.