Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
My husband and I stopped by here with a van load of kids.Everything went well! The food tasted fresh.The young lady, Summer, taking our order was handling us at the front and also handling the drive-thru, but she stayed calm and handled her business! She made it look easy, even though we were ordering for 12 people! Carolina stepped in to help and was very observant.Marisela and Anna were in the kitchen knocking it out! Even though we showed up here right before they close, not knowing it, they were all very polite and very professional, and showed us no attitude for being last minute customers! Big ups to all of you! Great team!
Owner response
Sometimes you just have to have Jack in the Box. Glad you had a great time.
Ordered only 4 tacos and the girl in the drive thru gave me 2.She was trying to be quick, no sauce, and missing 2.I'll definitely make sure to chk my bags b4 leaving the lot.Granted, I usually go in, but this experience was not fun.
Owner response
This is disappointing to hear, Veronica.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
My first experience coming from the south was ordering from the app and expecting to receive my meal but the driver who picked it up RUBY L she took a photo of my order in front of a old storage closet and said it was delivered and left with my order.I’d like a refund and if there are cameras on the property to get a license plate number to file a police report would be great.
Owner response
Hi Kenyatta.Thank you for your feedback.We take experiences like yours very seriously and would like to investigate this further.Please contact us at https://www.heyjackbox.com/ so we can gather details and respond to you personally.
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