Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 318 Mall Blvd, Savannah, Georgia, 31406, US
Telephone: (912) 335-3380
Rating: 3.70

Mexican restaurant, Caterer, Fast food restaurant

Contact Info

Location: 318 Mall Blvd, Savannah, GA 31406
Located in: Market Walk Shopping Center
Phone: (912) 335-3380

Opening hours

Monday: 10:45 am-11 pm
Tuesday: 10:45 am-11 pm
Wednesday: 10:45 am-11 pm
Thursday: 10:45 am-11 pm
Friday: 10:45 am-11 pm
Saturday: 10:45 am-11 pm
Sunday: 10:45 am-11 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Outdoor seating
Delivery
On-site services
Takeaway
Dine-in

Fast service

Lunch
Dinner
Solo dining

Alcohol
Beer
Comfort food
Healthy options
Quick bite
Vegan options
Vegetarian options

Lunch
Dinner
Catering
Seating

Toilets

Casual
Trendy

Groups
LGBTQ+ friendly
Tourists
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Add Your Review

Reviews

The food was good.
We both had bowls.
They were out of three types of protein.
The cilantro lime brown rice was a little under cooked but overall, it wasn't bad and I appreciate having healthier alternatives for a quick lunch. It had been a while since the tables had been cleaned, we couldn't find one that wasn't sticky or dirty. The servers up front were quick and friendly.

Owner response

Send us a quick note to chipotle.com/contact-us and a member of our customer care team will be in touch with you directly. -Sheldon

I almost never post reviews, but my terrible experience at this Chipotle at 318 Mall Blvd Savannah is compelling me to do so.
I was charged for items I did not order and did not get.
I called to talk to the manager and she said I’d have to bring my receipt up there and then she would have to review footage to see what I ordered and received vs what I was charged.
I asked if I could give her my receipt number and the time I was there and she said no.
She said she needed my receipt to prove this.
I asked if I could text a copy and she said no.
I explained that I’m here visiting and today’s my last day.
I asked her to meet me halfway or even a quarter of the way.
If I could give her the receipt number and time, and text a photo, she could at least look at the footage so I didn’t have to sit and wait for her to do that and then I could bring up my original receipt.
She said no.
I didn’t do anything wrong.
My requests were extremely reasonable.
The only reason I can think of that this Chipotle would make it so hard for customers to get reimbursed for over charges (if they notice in the first place) is because they don’t want to fix their “mistake”.

The staff was great and helpful.
Some of the food was slight cold from being pulled out of the fridge and being leftover from last night.
My advise always wait for the initial rush to go so you get fresher food.
The only reason they got a 4 is due to the cold food.
But their new Garlic Guajillo steak is so dang good.
A definite must try on your next visit.