Mexican restaurant, Caterer, Fast food restaurant
Food & drink
Vibe
By owner
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Horrible service.Stood in line for 10 minutes.Then had to continue to stand in the line (whilst they asked what my order was) for 20 minutes.Workers kept walking away, talking to each other, going and speaking to ‘guests’ whilst eating a bag of chips.We stood at the check out area for minimum 5 minutes.Finally, after we took our food and just sat at a table to begin eating, they decided to take our payment.It’s messy.Food everywhere, cup lids, straws, forks.Ridiculous place! Go to another chipotle!
Owner response
We would like the opportunity to follow up on this as soon as possible.Please contact us directly: https://www.chipotle.com/contact-us#report-an-experience -Fia
They messed up my online order.Didn't give me any corn and gave me a single tomato cube and a single leaf of lettuce. Edit: portions are inconsistent.Sometimes they are good.
Owner response
Thanks for sharing your feedback.Reach out to us here: https://www.chipotle.com/contact-us so we can help.
Brown lettuce is a food safety hazard.Don't eat here.They have lazy, entitled, incompetent workers and managers.Stay away.Food cross-contamination is a big issue as well.More people need to report them to the health department.
Owner response
Will you please contact us at https://www.chipotle.com/contact-us#report-an-experience so we can follow up with you directly? -Alex
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