Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 2470 W Happy Valley Rd, Phoenix, Arizona, 85085, US
Telephone: (623) 215-0900
Price range: $
Rating: 3.70

Mexican restaurant, Caterer, Fast food restaurant

Location: 2470 W Happy Valley Rd, Phoenix, AZ 85085, United States
Located in: Shops at Norterra
Phone: (623) 215-0900
Price: $

Opening hours

Sunday: 10:45 am-11 pm
Monday: 10:45 am-11 pm
Tuesday: 10:45 am-11 pm
Wednesday: 10:45 am-11 pm
Thursday: 10:45 am-11 pm
Friday: 10:45 am-11 pm
Saturday: 10:45 am-11 pm

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Reviews

It wasn't my idea to order from Chipotle, as I knew what we would receive wouldn't equate to the amount of money spent.
Chipotle under delivered, per their usual.
We didn't receive all of the items in our order that we paid for.
In addition, I ordered brown rice and got white rice.
I guess it doesn't really matter, since I received barely any rice in my bowl.
The portions on the rest of the ingredients I requested were also severely lacking.
The amount of money spent on guacamole alone, I expect to receive a fair portion.
I hope this restaurant chain sees their continual negative reviews and make changes for the better.
Until then, I have no interest in doing business with them in the future.

This Chipotle is a joke.
I spent 30 dollars to get this “double steak” and a lot of the toppings burrito bowl sent 3.1 miles to my work.
If you aren’t there keeping a close eye on the employees they have zero motivation or accountability to satisfy their customers.
As you can see in the picture the bottom of the bowl is visible before even taking a bite.
They also forgot the corn.
Clearly the employees have a very difficult job as I cannot imagine how hard it must be to look at the 6 ingredients on my order and place a scoop of it into a bowl.
It amazes me that a human being with 2 eyes and 2 hands completed this order, as I thought for sure it must’ve been Helen Keller.

Does not portion takeout correctly.
Not sure if laziness or incompetence.
This is not a double portion of meat.

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.