Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
I came around 11:40ish.It wasn’t crowded in here.I ordered the new Philly steak with fries, white cheddar macaroni, molted chocolate cake with ice cream .I had a very polite server (Juree) I’m misspelling her name probably.My food was hot .I didn’t like the macaroni because it was undercooked.My dessert came out first as requested ..thank u !! I left full and satisfied.
Owner response
Thank you so much for taking the time to leave us a review – so glad you had a great experience!
This Chili's has great food, service, and atmosphere.We will definitely return. The prices are right.Quantity and quality are both outstanding. Strongly recommend this restaurant.
Owner response
Thank you for the awesome review, so glad you had a great time!
I ordered the Cajun chicken pasta through curbside and the chicken was as hard as a rock literally.Called back and the manager said all the chicken was cooked that morning which had to be a lie.Threw all the food away and the manager offered me a refund.Hopefully I get my refund.I’ll update in 3-5 business days.UPDATE: had to contact corporate and they had to process my refund.This location has sad managers lol like y would I want u to remake my food after y’all purposely put old chicken on it? Then y lie saying u processed a refund but didn’t ? Anywhoooo I wouldn’t wanna be a manager at chilis anyways so I guess I get where the unintelligence and unprofessionalism comes from.
Owner response
We are very sorry to hear about this, Zawadi.This is not the quality of food we want to be serving.Can you please get in touch with us via https://www.chilis.com/frequently-asked-questions so we can look into this? Thank you.
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