Sandwich shop, Cafe, Caterer, Delivery service, Takeout restaurant, Salad shop, Soft drinks shop, Soup restaurant
Food & drink
Vibe
By owner
Street View
This was my first time eating at Chicken Salad Chick on 7/15/24 Hamilton Place Mall area.The employees were patient and nice.I enjoyed the atmosphere inside of the restaurant.The newspaper article of the company was very informative.I enjoyed the seasonal salad, s'more rice crispy treat, watermelon tea, and strawberry lemonade.They had quality service and cleaned the areas when the customers left.
Owner response
J, thank you so much for your high rating!
We each got a scoop of the Dixie Chick.This is what I always get (at a different location).Usually it just has an onion flavor, but you don’t actually feel the onions.This time, the onions were cut in very large pieces.Not a huge deal, but not nearly as good.But the worst part of the experience was the pickle.It tasted like it had been soaked in a chemical of some sort.It was terrible- kind of like a strong hand sanitizer taste.Hopefully it wasn’t anything dangerous, but it definitely wasn’t what a pickle should be soaked in.Disappointing experience from one of our favorite restaurants.
Owner response
Sarah, We are sorry about your experience with the pickle.We did get a batch of pickles that were made with a sour pickle and it caused it to taste like that.Please be assured that it will not hurt you.I know that doesn't make it any better, but wanted you to be aware.We will pass this along to leadership.Thank you!
We’ve been to this restaurant twice, once we dined in and the second time was drive thru.Both times were not that long of a wait, we went at a little after lunch time and in the early evening around 7pm.The service was great, and the food was really good.I like the Dixie Chicken salad and the grape salad 🤩
Owner response
Hi Jenn, thank you for the high star rating!