Chick-fil-A

Chick Fil A has always been my go to for good-quality and affordable food and great customer service.
The customer service has never faltered, but the quality of my food during my last couple of visits has been less than satisfactory, which is unusual.
The fries specifically during my last two visits - which have been about 3 weeks apart - have been cold and undercooked.
I always frequent this same location because it's the closest to my apartment.
This review isn't to deter people from going per say, but more as feedback for the restaurant itself.
I've never really had a bad experience at any chick Fil a until these last 2 trips.

Thais straight up unacceptable, 6 dóllars for 12 pieces of “nuggets” when in reality they’re popcorn chicken your single chicken patty is bigger than the serving….

Owner response

Normally I absolutely love Chick-fil-A as the food and service is almost always good.
I went through the drive through during their peak busiest time on the day I visited this one.
Their system and service for getting customers orders is, top notch best drive thru system I've seen yet- I'll give them that. That's what the one star is for. But, their food however.
Which is normally the best and healthiest fast food you can get.
Is definitely lacking and seeing other recent reviewers I wasn't the only one with this issue. The food I got made McDonald's look × 10 more appeasing.
Just the worst quality food I've ever seen from a Chick-fil-A.
Which is very disappointing as I normally love there food and what I got was a SIMPLE meal at best!! Basically I got a regular #1 with large fries, 12pc checken nuggets, and a large diet lemonade. Simple items from there menu that almost everyone gets. Yet the burger was the first disappointment.
I found it to be squished yet it was on top in the bag.
Yet getting it to-go sometimes might happen in packaging.
Only I discovered it was also the chicken! It was squished and looked as if it was recooked about three times! Just one cook away from being burnt.
It was THAT bad and tasted just as disappointing. Then at first glance I thought the fries and nuggets were promising.
I was trying to be optimistic as I was hungry and it looked good at first.
Only as I ate a few I discovered that the fries were VERY bland.
Practically zero salt and as I ate a couple more waffle fries.
I actually found out that they with 80% of the rest of the box ripped me off with leftover bits and pieces of waffle fries! You know the little pieces that you'd find at the bottom of a box or the cooking pan? Yeahhhh some genius in the kitchen decided that- waffle fry scraps purposely hidden with 3 actual whole waffle fries on top, and an overcooked flattened chicken sandwich.
Was suuuuch a great meal to give to a customer. Then I'll say unfortunately the chicken nuggets weren't much better..
Something was definitely off with the meat they used.
The first two or so nuggets I had looked and were ok.
But the rest just tasted really not right.
I even had a friend try them and they said they did taste off. --In fact the diet lemonade was the only thing that tasted good and was worth any money. Nevertheless I'm most definitely avoiding this Chick-fil-A from now on.
NEVER again.
I don't recommend it at all and in fact highly encourage other Chick-fil-A lovers to veer away if possible.
At least until they get there act together and actually start serving people good quality food like they're paying for. They seriously need new management for the inside service and food.
Other reviews here have reported PLASTIC in their sandwich, receiving bad quality food as well, and not so clean dining in areas.
Not only this, but there's also reports of them IGNORING customers when they've tried to report things like this. This place seems to be becoming a hazard in the making.
I just hope they get new management and get their act together before any legal issues start pouring in.