Hot dog restaurant, American restaurant, Hamburger restaurant, Restaurant
Decided to try this place for the first time.Sadly we were disappointed."Smothered" cheese fries and a sad attempt at a hot dog.I was under the impression we were getting "chicago" style but wound up with slop made by kids who have no care about what they serve.The hot dog was so overly cooked it snapped my fork trying to bite into it.I guess my dog was happy about the scraps and we just wound up getting something else.
Owner response
Sara, So sorry your experience didn’t meet your expectations. Customer service is our number one priority and we would love to try to make it up to you. Please reach out to us!
They put a large amount of poppy seeds on the hot dog buns and they don't even tell you on the menu! My daughter and I are very concerned because we both take random drug screens for work and therapy.They should disclose this information.If opioids show up on the screen I took today I will be highly upset. Plus, it was over $5 for just a simple burnt hot dog.The wait time was way too long.I felt they forgot about our hot dogs and they were really burnt.Come on guys! You definitely could try better than that!
Owner response
Dariku, Sorry your experience was not a 5 star one. Customer service is our top priority. As far as the poppy seed buns, we are a Chicago style hotdog spot and try to keep it as authentic as possible. Our bread is delivered daily from Chicago and this is part of the authentic experience. Additionally, did you let anyone know while you’re purchasing your order? If you wanted a light char on your hotdog, you could’ve easily asked for it and for maybe asked if we have another bread option.We hope you find what you’re looking for.
My husband and I stopped in for a late lunch today (a Thursday afternoon).I read the reviews, but I was skeptical.No way a hot dog/burger joint could be this good AND reasonably priced. We both got The Irv burger-added lettuce, pickles, & onion and shared loaded fries.It was SO GOOD.I’m not a burger person and am usually left feeling like something is missing, but this meal was very satisfying.Later that same day and I’m already thinking about what I’ll order the next time we get a chance to stop by. The staff was nice and patient with us while we were fumbling with our order. Our only minor complaint: the menu was hard for us to read.
Owner response
Magie, Thanks so much for taking the time to write us such a wonderful 5 star review! We are thrilled you enjoy the food as much as we do!
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