Checkers

If the place is closed then turn the bot off in the drive way.
They take the order and the guy inside purposely ignores the customer! And the place says it is open until 3AM on google but they have stopped taking order at 11AM ! If you guys are running short on money! Just close the place at least! ( July 18th 2024 - 10:45PM ) The guy who was working is the most insensible employee I have ever seen ! Or is that the motto of checkers off late ?? If I could zero I definitely would have !!!

Owner response

They've got some weird virtual assistant taking orders, but no screen to show whether it got everything right.
Once we pulled up to the window, we had to wait while a group of employees discussed our order before we could pay, and they ended up handing us the bag of food the employee had been holding the entire time anyway 😅 They were nice, though, so nothing against the employees, just the restaurant needs to get its $h!t together if it wants to use AI. All that aside, those fries 😙🤌 crispy, perfectly-spiced...
There's nothing like Checkers' French fries!

Owner response

I've been a google.reviewer for many years, slowly working myself into the top 10 percent of food reviewers.
Let that sink in before I lay out my review of this place.. By far the worst service and customer experience from the food industry I have EVER experienced.
I went to this establishment 6/17/2024 with a prepaid order that I ordered online.
I did this because I had been traveling all day and felt my sugar dropping.
I am not diabetic but have really high insulin levels from a rare autoimmune disease.
I knew I had enough time to get there and it would be one of the few places that were open.
I waited 42 minutes..42 minutes for 5 cars in front of me.
And once youre in line you are blocked in and stuck.
When I got to the window there was a white gentleman working and two black gentlemen, one of them bald and one wearing braids.
The gentleman with braids opens the window I tell him I'm here for an online order.
Now mind you there is not a single car behind me this man tells me I have to go to the other side.
I said why? He said because that's what I said.
I said we'll that defeats the purpose of paying online and he slams the window closed.
Mind you they have music blaring out of the windows just acting like they are having a party in there.
I'm livid at this point and drive to the other side and there is about 7 cars there.
I'm feeling quite sick by this moment as my sugar is dangerously low.
I drive back around and guess what now there are 3 cars there and I wait another 30 mins.
I'm on the phone with corporate by this time because I know this man is fixing to be incredibly rude to me.
I get up to the window this man starts acting absolutely retarded then tried to tell me he does not have my order then starts screaming at me, BYE ...
BYE...LEAVE..
mind you I am on the phone with corporate and they ask me to get the man's name.
He refuses to give it.
Him and the bald guy are now cutting jokes and blatantly laughing at me.
I am explaining to the corporate man I cannot leave my sugar is dangerously low I won't get far I will crash.
Now the man inside is telling me he is calling the police, the corporate man tells me to just leave.
I made it barely passed sonic before I had to call 911.
I literally could have died!! That is no joke this is very very serious and your worker did not care.
I did nothing to this gentleman except question this other side policy he is speaking of and he lost it as soon as I questioned him.
This is my official way of saying you can expect a lawsuit and the whole verbal footage and partial video was caught on my dash cam. Oh here's the funny part about it I have to wait up to 7 business days for them to even give me my money back.
They can take my money, yet provide horrible customer service, verbally attack me, and refuse my order when I'm clearly telling them I am dangerously ill. Go back through my years of reviews and let me know where you seen a bad review.
I'll wait.
I normally don't leave them when they are bad I only write good reviews.
So when I tell you this is how serious I am about this experience I had last night...I'm serious!!

Owner response