Chai's Asian Bistro

Overall Rating: 5.6/10 The restaurant offers spacious dining with private sections, contributing to a more intimate atmosphere.
While the setting is visually appealing and the food generally good, certain aspects, including service speed and dish execution, were mixed. Atmosphere: 5.9/10 The unique layout, with its divided sections, enhances privacy and comfort for diners.
This structure, coupled with the restaurant's laid-back vibe and distinct appearance, makes for a visually inviting space. Service: 5.5/10 Service is friendly but marked by noticeable delays, from ordering to receiving the bill, reflecting a leisurely pace that, while not problematic, doesn't stand out as exceptional. Food: Appetizer Sampler: 5.6/10 A mixed bag: the spring rolls shine without the typical overpowering cabbage taste, and the crab Rangoon delights with its flavorful filling.
The variety of sauces offers more options for tasting.
However, the chicken satay disappoints due to its excessive dryness, nearing inedibility. General Tso: 6.1/10 This dish stands out for its sauce and the inclusion of a diverse vegetable mix not commonly found elsewhere, offering an enhanced flavor profile.
However, the chicken's lack of crispiness and minimal breading detracts from the expected texture. Pho: 6.2/10 The broth is notably good, and the meatballs are flavorful, contributing to a satisfying Pho experience. Pineapple Fried Rice: 6.3/10 Distinguished by its well-executed blend of various vegetables and flavors, this dish is a highlight of the meal. Value: 4.9/10 At $78 for three people without leftovers to take home, the pricing feels high relative to the overall dining experience and the quality of food provided. Additional Note: The restaurant's vicinity includes 1 Pokémon Gym, adding a slight perk for Pokémon Go players looking to dine in an area where they can also engage with the game.

Great service, server was very friendly and knowledgeable and either the manager or owner came around and spoke with everyone and helped bus our table.
The food was OUTSTANDING, and the restaurant itself is very cute and comfortable but still feels fairly upscale.
We will certainly be back!

Owner response

I don’t post often- but I had to share this.
First experience was all around a mess and not good.
Spent over $60 for 2 people to have Take Out dinner.
Ordered for pick up confirmed to be ready at 405.
Called and told it would be 415.
Got there and then told the sushi chef wasn’t there yet.
Said we wanted a refund for the ONE app that was just tuna.
They then said he was actually there and to give them 5 minutes.
Almost 20 MORE minutes before it was ready.
No partial refund or credit offered.
Then we get home and I opened th bag and saw this!!! This was the sushi chef required item that was $16?!? Absolutely insane.
12 tiny pieces of tuna.
All over food was meh at best.
I can’t believe the experience we had and will definitely not be returning.

Owner response