Pizza restaurant, Italian restaurant, Pizza delivery
Food & drink
Vibe
Street View
Menu 1
Dirty and old inside, needs a remodel.Soda fountain was out of order. We opted to make it to go while ordering and they still took 35 minutes when I was told 10-15. Also, getting terribly overpriced!
Owner response
We are sorry to hear of your poor experience with Cassano's. Please email customerservice@cassanos.com with your concerns and your phone number so we can address this with you. Thank you.
Poor customer service after they sent me away with the wrong item. Said they would send out a new pizza that was correct at which point 55 minutes later they said I had to give back part of the wrong pizza that my kids had eaten since I wasn’t told I had to give it back. Delivered to my driveway at which point I was informed I needed to buy it since we ate the cheese pizza and not the three topping pizza that I wanted. Absolutely abysmal customer service and “policy”
Owner response
We are sorry to hear of your poor experience with Cassano's.We received the contact form you just sent in, and have forwarded the information to the District Manager for the location you visited.They will be reaching out to address this with you personally.Please allow 2 business days for them to contact you.Thank you.
A really cute place.I've lived in the area for almost 30 years.I've gotten pizza delivered from this location countless times, but I never took the time to go inside. It was clean.The staff was friendly and helpful.I'm glad I visited this location.We called and ordered ahead.When we arrived it was hot, fresh, and ready. Cassano's has always been my favorite pizza, so it would be hard to disappoint me. Except that time they started making peanut butter pizza.It wasn't good. Anyway, thank you South Limestone location, for many years of outstanding pizza! 😋🍕
Owner response
Thanks for the great review Charity!
Fast food restaurant
717 N Limestone St, Springfield, OH 45503, United States