Fast food restaurant, Hamburger restaurant
For those craving fast food in Las Vegas, Carl’s Jr. might not hit the mark. Located at 6949 N Durango Dr, this hamburger haven has earned average reviews (3.8 stars) for its inconsistent service and food quality. While the staff, like the friendly Claudia R., make an effort, diners have reported long wait times and lukewarm meals, with disappointment in the freshness of burgers and fries. If quick, hot bites are what you seek, consider delivery options from other venues for a more satisfying experience.
Food & drink
Vibe
Comfort food
Chicken sandwich
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
There were only 3 cars in the drive thru (including us) and we only ordered 2 burger meals.We had to wait out front for 10 minutes, while other cars were also asked to wait out front from the now empty drive thru….When our food came out, the fried products were luke warm and I can’t even believe what this jalapeño “double” cheese burger looks like….See attached photos, but really? These are probably 2 oz each.Like a small sausage patty size! ALSO….Refunds or exchanges take 3-5 days upon manager approval.Hahaha.This is printed on their receipts! That’s not a good sign! Lol Just stay home and order door dash or Uber eats from a real restaurant for the same price.lol.I should know better 🤦🏻♀️
Owner response
Danielle, we’re sorry we failed to meet your expectations.Please copy and paste this link into your web browser: https://carlsjr.info/3usaPms?77128527 , so that we can get a little more information and follow up with you.
We stopped by here and just missed breakfast time.A wonderful employee named Claudia R.helped us.She was so friendly, professional and kind.All the employees there today were so on point! Thank you for excellent service!
Owner response
Hi Noël, we're so happy to hear that you enjoyed your visit.We hope you'll join us on social media.We share exclusive content and updates.We can’t wait to see you again!
Went through the drive thru on my lunch break ...Paid for my order then suddenly they were confused on what I even ordered...Then she ask if they even have any chicken ready . This makes me suspicious and I check my order as soon as I pull from the window...It was of course wrong....When I go in the store I was asked to see my receipt to prove they messed up ..then she has the balls to ask if I want them to just add it to my sandwich the missing items ...I requested it remade...Which they did but was still bad .Chicken was burnt and was more of a chicken strip not a breast like it was supposed to be.I've had this before at other locations ....Will never return to this store.
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