Carl’s Jr.

Foods good.
Only gave thus a 3 because of service (compared to other Carl's Jr.
I never give anywhere 5 stars because there's always room for improvement.
With that said, I've come here once at 4 in the morning (had to do stuff while I was on the Army Reserve), and I asked for breakfast, they said they didn't serve breakfast til 5....lol.
Then, I placed an online order just as I pulled into the parking lot.
As I walked in, a couple guys just walked up to the counter to order.
As I was standing by the counter, I saw them place a bag on the side instead where the mobile app could pick up.
The guys there got their food and it wasn't the bag they set aside.
So I had to ask, since they never asked me if I needed help, sure enough, it was my bag.
Those 2 reasons are why get a 3 instead of a 4.

Went through the drive-thru to pick up food and ask for a side of Western sauce.
This is what they gave me.
I went back to the window to ask him about this and their excuse was they can only give one scoop because that's how much they put on the burger.
Lady how small is your freaking scoop? No other Carl's Jr has done this to me.
After I refused her offer for normal barbecue sauce because they're completely different the lady just shuts the window on me and ignores me.
God awful customer service do not give them your time or money.

Owner response

Don't ever go here and try to use the bathroom during the afternoon.
I didn't get his name but the "Mexican" guy was very rude and did not let me to use the bathroom but rather that I had pissed in my pants; I wasn't hungry and wasn't going to buy anything.
I get breakfast here in the mornings, but because of this guy, they lost my business over a piss.

Owner response